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Frequently Asked Questions

Frequently Asked Questions

Maintenance

Your apartment is like-brand new and ready for you! We conduct multiple walk-throughs and complete a pre-move in checklist to ensure your new home is ready. It typically takes 5 to 7 days to paint, clean, and prepare your apartment for move-in. Carpet and flooring are evaluated for cleaning or replacement. Appliances and plumbing fixtures are inspected and thoroughly cleaned. We will ensure the apartment is in like-new condition for your move-in day! We complete a full inspection of the vacated apartment home to determine what, in addition to the standard turnkey process, might be needed to bring the space to full readiness for new occupancy. The apartment will always be painted, cleaned, and 'punched' (bulbs/filters/locks changed, appliances checked). Additional items may include repairs or replacements to sheetrock, flooring, appliances, or fixtures as needed.

Maintenance requests can be submitted via the Resident Portal or by emailing, calling, or visiting the leasing office.

Response times vary based on the urgency of the request. Emergency requests are addressed within 24 hours, while non-emergency requests may take longer.

Yes, we do have on-site maintenance available Monday-Friday during regular office hours and after hours for emergencies.

Maintenance staff will enter the home during scheduled hours with proper notice. For emergencies, entry will be made within immediate notification.

Contact the leasing office for assistance or place a work order through our resident portal. Most requests are completed within 24 hours.

If you are locked out during business hours, you can stop by the leasing office with your ID and we will be happy to grant you access. You will need to contact a locksmith for any lock outs that occur outside of business hours.

Contact our office and it will direct you to our emergency maintenance line.

Community Policy

Early lease termination is subject to specific conditions and fees. Please review the lease agreement or contact the leasing office for further details on potential penalties.

Yes, residents must have an active renter's insurance policy at all times.

We’re sorry to see you go and have valued your residency. If there is anything we can do to continue your residency, we'd love to hear from you and encourage you to contact the leasing office. In most cases, a 60-day written notice is required. Residents must provide a forwarding address and coordinate a move-out inspection. Any changes to the notice must be done in writing and communicated to the leasing office immediately.

Follow the posted exit routes, assemble at the designated meeting points, and wait for further instructions from the emergency personnel.

You are welcome to add personal touches like painting or hanging artwork, but make sure they align with community guidelines and don’t affect your security deposit. Please contact the leasing office for specific details.

Guests are always welcome! Just make sure they follow community rules and let us know if they will be staying for an extended period of time.

Smoking is generally not allowed at our community. Please contact our leasing office for further details.

Our resident referral program offers incentives for referring new residents to our community. Please contact the leasing office for further details.

Yes, transfers to another home in the community are allowed. To get started, submit a transfer request to our team. A walk through of your current home will need to be coordinated with a team member and your account must be satisfied. If there are any issues with the condition of the current home or the account, the transfer request may not be approved. You will need to submit a new application and proof of income documentation to verify your income meets the requirement for the new home. You will have to submit a written notice to vacate and sign the transfer agreement. There may be fees involved, such as a transfer fee, a new security deposit, and pet fees (if applicable). Upon approval, a new lease will be signed. Please be advised that transfers to the same floor plan are not allowed.

Noise concerns can be submitted by contacting the leasing office directly or through the Resident Portal. Please include details and any evidence to help us address the issue.

Report suspicious activity to the leasing office or local authorities. If you see something usual, please do not hesitate to contact our team or the police.

The new leaseholder will have to submit an application and pay the application fee. The application will be processed and must meet the community’s credit, criminal background, and income requirements. Upon approval by the community manager, a new lease will be signed with all the lease holders. Please make sure the renter’s insurance policy is updated to reflect the change.

To remove a leaseholder from the lease, the remaining residents will need to meet the income requirement for the apartment on their own. If so, all current leaseholders will need to sign the Roommate Release Agreement in person, or have it notarized if it cannot be signed in person. The vacating resident must turn in all keys, cards, remotes, etc. to management. A new lease will need to be signed. Please make sure the renter’s insurance policy is updated to reflect the change.

About 75-90 days before the lease end date, the resident will receive renewal offer letters from management. Review the offer, sign the new lease, and update any details. We are here to help if you have any questions or wish to discuss the offer.

Our community does not allow subleasing.

When you’re ready to move out, provide us with notice and we will schedule a pre-move out inspection. This helps identify any potential charges and let you fix any issues. On move-out day, return fobs and/or keys to complete the process.

Security deposits are refundable, subject to the condition of the home at the time of the move out and any applicable deductions for damages or unpaid rent. A move-out inspection will determine the final refund amount.

Submit your Concern: Use the Resident Portal, email, call, or visit the leasing office. Provide Details: Share detailed information about your concern to help us address it effectively. Review and Resolution: We will review your concern and work to resolve it quickly, keeping you updated on progress. Follow-Up: We will follow up to ensure everything's resolved to your satisfaction.

We host a variety of events and activities every month to help you connect with your neighbors and enjoy community life. Make sure to follow us on social media or contact the leasing office on upcoming events and ways to get involved.

Application Process/Payments

Generally, an application can be approved in 24-72 hours after receiving application and employment verification.

Our community is pre-wired for Internet and cable. Contact leasing center for details.

Rent covers the cost of your home. Utility charges such as electricity, water, sewer, and gas are billed separately, and may be paid directly to the provider. Additionally, there may be other monthly fees or services billed alongside the rent. Please contact the leasing office for further details.

When completing the application, you will be asked to provide the following: Personal Information including full name (s), current address, contact information, Social Security Number, and driver’s license number. Previous Rental History: Details about previous rental addresses for the past 2 years and landlord/management company contact information. Employment and Income Information: Information about your current employment including the employer’s name and contact information, proof of income documentation to verify your monthly income. Emergency Contact Information: Name and contact information of an individual we can contact in case of an emergency. Vehicle Information: Make, Model, Year, Color, and License Plate number for all vehicles that you own or operate. Pet Information: Pet name, breed, color, age, and weight of all pet(s)s or service/emotional support animal(s) that will be living in the home.

The Resident Portal can be set up by clicking on the resident link on the community website. Once there, simply follow the instructions to register the account. For any issues, please contact the leasing office

Download the RentCafe Resident App from the App Store (iOS) or the Google Play Store (Android). Search for “Rent Café Resident” to install and manage your account on the go.

Yes, RAM works with a security deposit bond provider called The Guarantors, that in some cases can help you get approved when your application is initially not approved.

Yes, RAM works with Flex to offer a way to split rent into two payments on a customizable schedule, providing you with more financial flexibility in your day-to-day life.

Yes, RAM works with Rentplus to help you build your credit score by reporting on-time rent payments.

Log in anytime through the Resident link on the community website or use the RentCafe Resident App. Just use your registered email and password to manage your account, pay rent, submit maintenance requests, and more.

Pay Rent: Make one-time payments or set up automatic payments. Submit Maintenance Requests: Report issues and track requests. Electronic Signature: Electronically sign your lease agreement and other documents requiring an electronic signature. View Lease Information: Access your lease documents and details. Update Personal Info: Change contact details, update emergency contacts, and more.

Income: Please verify with the leasing office what the community’s income requirement is. Credit History: Credit history is evaluated based on multiple factors, including but not limited to bill-paying history, the number and types of accounts, late payments, collection accounts, outstanding debt, and the age of accounts. Rental History: We will review the last 2 years of rental history to assess payment history and rental behavior. Verification: We will conduct an identity verification, credit, and criminal background screening.

All adults, 18 and older, who will be residing in the home will need to complete an application.

Guarantors may be accepted for applicants who do not meet the income requirements. If accepted, Guarantors must complete an application and pay the application fee, must qualify showing income of at least 5 times the monthly rent, must sign the guarantor addendum prior to move in, must reside in the United States, and must submit an acceptable photo ID. Additionally, the community may work with The Guarantors, a surety bond program, to provide support for applicants.

We offer a range of flexible lease term options, including but not limited to 6-month, 12-month, and 15-month leases. Pricing varies based on the chosen lease term and specific move-in date. Please contact the leasing office for further information.

All move-in funds should be paid with a cashier’s check, made out to the community.

The easiest way to provide your rent payment is through the resident portal (www.rentcafe.com), but we do also accept payments in the leasing office. Rent is due on the 1st of each month.

Yes, late fees apply if rent is not paid by the due date stated in the lease agreement.

You will need to provide a valid government issued ID and Proof of Income.

The reservation fee of $375 is refundable if the application is denied.

Visit our website leenaplantation.com and click on a unit to apply for. The application cost is $95 per person for people over 18 years old and the administrative fee is $375

Amenities

Yes, parking is available in garage and surface level. The rate for surface level parking is $50 monthly and $75 monthly for garage parking. First vehicle is free

Leena Plantation offers a dog park, dog spa, fitness center, yoga studio, two clubhouse rooms, resort-style pool, Office suite rentals and a zen garden with cornhole, hammocks and putting green area. All amenities are available 24-hours except for the pool that is open from dawn to dusk..

Leena Plantation is proud to be pet friendly, up to 2 pets/apartment are permitted.

At Leena Plantation, European-style cabinetry with under lighting, Samsung stainless-steel appliances, and quartz countertops in all of our apartments.

While Leena Plantation does not offer furnished apartments, we do work with approved corporate housing providers and would be happy to connect you!

Amenities are available for use 24-hours a day. The pool is available dawn to dusk.

Parking is available. You can choose to park outside or inside the parking garage.

Location

Yes, our apartments located in Plantation are close to the Florida turnpike and 595. 

Unfortunately there is not public transportation near our community.

Leena Plantation is zoned for Mirror Lake Elementary school, Plantation Middle school and Plantation High school.

We are located near several shopping centers including Sawgrass Mills Mall and Plantation Walk.

Directions

We are located on the corner of University Drive and NW 17th Ct.

Neighborhood

Leena Plantation’s location is one of the best areas to rent an apartment in Plantation, especially if you're looking for easy access to parks, shopping and dining. Located off of N. University Drive, this area offers convenient access to a variety of locations:

  • Fort Lauderdale-Hollywood International Airport
  • Broward Health Physician Group
  • HCA Florida University Hospital, Cleveland Clinic Weston Hospital, Plantation General Hospital, Memorial Hospital Pembroke
  • Broward College, Nova Southeastern University
  • Walking distant to a variety of shops, businesses and dining
  • Near the Everglades Wildlife Preserve, Plantation Central Park, and Las Olas Beach

Leena Plantation places residents right at the heart of it all. You'll enjoy the walkability, the convenience of access, and variety of local amenities.

Living in Plantation, FL means enjoying a unique blend of tropical tranquility and urban convenience. Leena Plantation places you in the heart of it all—just minutes from Fort Lauderdale’s beaches, vibrant nightlife, and lush nature preserves. Whether you're heading to Flamingo Gardens, exploring the Everglades, or shopping at Broward Mall, everything is within easy reach.

You’ll also find:

  • Resort-style amenities including a pool deck, yoga studio, and co-working spaces
  • Lush outdoor areas like a putting green, barbecue zone, and bark park
  • Contemporary residences with smart home features and luxury finishes
  • Quick access to major highways like I-595 and University Drive

Leena Plantation’s location and lifestyle offerings create a perfect balance of comfort, connection, and community.

Situated in a lively Plantation neighborhood, these apartments near Sunrise, FL offer swift access to urban comforts and are conveniently located near attractions like Sawgrass Mills Mall and Plantation Walk. 1711 University Drive puts you in the middle of everything, with close proximity to several bus stops, Interstate 959, and easy travel via Fort Lauderdale-Hollywood International Airport. For those in the medical field or with families, we're also near renowned facilities such as Memorial Hospital, Joe DiMaggio Children's Hospital, and Cleveland Clinic. Explore the vibrant surrounding areas, including Sunrise and the City of Sunrise, all easily accessible from our central location. Discover more about our neighborhood on our interactive map!

Leena Plantation offers convenient access to top employers across Miami-Dade and Broward counties. Located near major highways like I-595 and University Drive, residents enjoy a streamlined commute whether heading to downtown Fort Lauderdale or the heart of Miami.

From Leena Plantation, you can easily reach:

  • Downtown Fort Lauderdale, home to leading firms in finance, law, and healthcare
  • Las Olas Boulevard, a hub for tech startups, creative agencies, and professional services
  • MiamiCentral Station, accessible via Tri-Rail for connections to Brickell, Wynwood, and the Health District
  • Memorial Healthcare System, Nova Southeastern University, and Broward Health campuses
  • Miami International Airport and PortMiami, key employers in logistics and travel
  • Corporate parks in Sunrise and Weston, including American Express and Ultimate Software

Leena Plantation offers a thoughtfully curated amenity package designed to elevate everyday life with comfort, style, and convenience. Whether you're working from home, entertaining guests, or simply unwinding, the community delivers a resort-inspired experience in the heart of Plantation.

Top amenities include:

  • Smart keyless entry, in-unit washer/dryer, and frameless glass showers
  • Open-concept kitchens with Samsung stainless steel appliances, quartz countertops, and European-style cabinetry
  • Resort-style pool deck, outdoor grilling stations, and putting green
  • Fitness center with a yoga room, spin studio, and wellness spaces
  • Co-working library, private offices, and high-speed Wi-Fi throughout
  • Pet-friendly features including a bark park and dog spa
  • Gated garage parking, package concierge, and bike storage

Whether you're relaxing at home or hosting friends, Leena Plantation’s amenities create a lifestyle that’s both luxurious and laid-back.

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